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Five Tips for Crisis Communication

The following is part of a series of guest posts by local leaders, originally appear on the Shafer Leadership Academy site. This post is authored by Jessica Shrout, owner of…

A Message from Our President

It is surreal running “business as usual” when so many businesses are scrambling for contingency plans in the light of states of emergency being declared. Clients are stressed. Friends are…

Coronavirus, Communication, & ROI

COVID-19, or “coronavirus” as it has come to be known colloquially, has been dominating the news cycles as the latest pandemic to threaten health and business in the United States…

Jessica Shrout to Speak in Indianapolis

We recently received the news that Jessica Shrout has been selected to speak at the Indiana Recycling Coalition’s Conference. She will be speaking on marketing and communication tactics haulers can…

Jessica Shrout to Speak in Tulalip, WA

We recently received the news that Jessica Shrout has been selected to speak at the SWANA NW Spring Symposium in Tulalip, WA. She will be speaking on marketing and communication…

Jessica Shrout to Speak in Rocky Hill, CT

We recently received the news that Jessica Shrout has been selected to speak at the NERC Spring Conference in Rocky Hill, CT. She will be speaking on marketing and communication…

Jessica Shrout to Speak in Gettysburg

We recently received the news that Jessica Shrout has been selected to speak at the PROP Recycling & Organics Conference in Gettysburg, PA. She will be speaking on marketing and…

Paving the Way for Increased Conversions

How easy is it to do business with you? Walk a mile in your customers’ shoes to see what it’s like to sign up for your service. Have you ever…

Jessica Shrout to Speak in Destin, Florida

We recently received the news that Jessica Shrout has been selected to speak at the Southeast Recycling Conference this March in Destin, Florida. She will be speaking on marketing and…

Jessica Shrout to Speak in Bangkok

We recently received the news that Jessica Shrout has been selected to speak at the Waste & Recovery Expo this February in Bangkok, Thailand. She will be speaking on marketing…